Terms and Conditions

These Terms of Service apply to purchases made through www.jhfineartstudio.co.uk. By placing an order, you agree to the terms outlined below. Your statutory consumer rights are not affected.

1. Products

JH Fine Art Studio offers original wildlife artwork, fine art prints and fine art greeting cards.

Every effort is made to represent artwork and products accurately. Please be aware that colours may vary slightly depending on your screen settings.

Product descriptions, dimensions, materials and prices are provided on the relevant product pages.

2. Prices and payments

All prices are displayed in pounds sterling (GBP).

Payment is taken securely through the payment methods available at checkout.

Delivery charges are calculated and displayed before you complete your purchase.

Orders are subject to availability. If an item becomes unavailable after an order has been placed, you will be contacted and offered an appropriate refund.

3. Order processing and delivery

Greeting card orders are normally dispatched within 2–3 working days.

Processing times for original artwork and fine art prints may vary and will be communicated through the relevant product information or order correspondence.

Orders are packaged carefully to protect their contents during transit.

Delivery estimates are not guaranteed. If a delivery is delayed or an order fails to arrive, please contact JH Fine Art Studio so the matter can be investigated.

4. Returns and refunds

Returns, cancellations and refunds are handled in accordance with the JH Fine Art Studio Returns & Refunds Policy and applicable UK consumer legislation.

For standard non-personalised online purchases, customers generally have 14 days after delivery to cancel their order.

Please refer to the Returns & Refunds Policy for full details.

5. Commissioned artwork

Commissioned artwork is created individually to the customer's agreed requirements.

Commission bookings, deposits, approval stages, payments and delivery arrangements are governed by the terms agreed during the commission process.

Please refer to:

https://www.jhfineartstudio.co.uk/how-commissions-work

Bespoke artwork made to a customer's specifications is generally excluded from the standard change-of-mind cancellation right. This does not affect statutory rights concerning faulty or misdescribed goods.

6. Copyright and intellectual property

All original artwork, illustrations, photographs and artistic designs created by JH Fine Art Studio remain the intellectual property of the artist unless otherwise agreed in writing.

Purchasing an original artwork, print, greeting card or commission does not transfer copyright or reproduction rights.

Artwork and designs must not be copied, reproduced, commercially distributed or used for commercial purposes without prior written permission.

7. Damaged or faulty products

If an item arrives damaged, faulty or incorrect, please contact JH Fine Art Studio as soon as possible.

Photographs of the item and packaging may help resolve the issue promptly.

Your statutory rights under UK consumer legislation remain unaffected.

8. Website information

Every effort is made to keep product information, availability and pricing accurate.

Any errors identified after an order is placed will be communicated promptly. Where an order cannot be fulfilled, an appropriate refund will be provided.

9. Contact

For questions about orders, commissions or these terms, please contact:

JH Fine Art Studio

Email: jhfineartstudio@yahoo.com

Website: https://www.jhfineartstudio.co.uk

These terms do not exclude or restrict any rights or remedies that cannot lawfully be excluded under UK consumer law.